Contact and editorial support
Contact
For editorial questions, correction requests, or content concerns, contact the editorial team at [email protected].
That includes factual errors, outdated bonus details, broken links, misleading information and other content issues. Requests should relate to editorial material only; we cannot help with player-account problems, deposits, withdrawals, or operator support.
What to send
We aim to acknowledge editorial inquiries within three business days. Simple corrections are often resolved within a week. Investigations that require verification may take up to ten business days; we will update you by email.
To reach a faster resolution, please include the most relevant information below.
- Exact page URL (copy the web address from your browser)
- Brief description of the issue and the change you suggest
- Screenshot, timestamp, or steps to reproduce the problem
- Bonus name, offer code or promotional text if the issue concerns an offer
- Date you saw the content and a contact email for follow up
Direct channels
- Editorial email: [email protected]
- Average response time: 24-48 business hours
- For account, KYC or withdrawal issues, use the casino's official support team.